Shipments and returns

The delivery of products will be made by courier and times will vary depending on the destination, the time when the order will be acquired and the availability of the Products.

For the goods available ARVI SRL will deliver to the Courier within 2 working days of receipt of the purchase order.

Barring unforeseen circumstances the delivery throughout the country will be equal to 2 working days of delivery to the courier. For hard to reach places such as mountain areas, small islands, extreme suburbs, delivery time will be equal to 4 working days.

Upon shipment you will receive e-mail notification of shipment; you will also receive an e-mail directly from the courier that will inform you of taking charge of your parcel.

Our system will calculate your shipping charges based on some parameters dictated by national courier and you can check the cost of your shipment after the completion of your order by reading the summary under "Delivery". Please check carefully the order summary and the costs listed in order to avoid problems of various kinds before sending your order and especially BEFORE THE PAYMENT.

Delivery times after posting and delays are not dependent on ARVI SRL which will endeavor to mediate and try to solve any problem related with the courier upon delivery. The customer, with the acceptance of our terms of use, release the ARVI SRL from any liability in this regard. For shipment we use the address provided during registration to the site, then carefully fill the full address field in its entirety.

After receiving e-mail notification of shipment the courier will deliver on time depending on the locations to be served. We suggest you contact the carrier directly if you were not in the house to arrange delivery at specific times in order to avoid incurring additional costs.


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